Technical support (Americas)
(This page is for subscribers within the Americas.
Customers outside North or South America should follow this link for correct contact information.)
Individual subscribers
If you have forgotten your user name or password, use this link for a reminder.
If you are having problems accessing or using the site please use this link to email technical support
- Please include as much detail as possible in your message—it will help us to diagnose your problem.
- Before you email us—have you read the the browsers and settings page and about cookies? You might see the solution to your problem.
If you have any queries about your subscription, please contact our online subscriptions team
- by email on oxfordonline@oup.com;
- by phone (1 800 334 4249 ext. 6484); or
- by fax (1 212 726 6476).
Institutional account administrators
If you have any queries about your subscription, or would like to change your IP range, please contact our online subscriptions team
- by email on oxfordonline@oup.com;
- by phone (1 800 334 4249 ext. 6484); or
- by fax (1 212 726 6476).
If you are having problems accessing or using the site please use this link to email technical support.
- View usage reports
- (If you have forgotten your administrator password, email us for a reminder.)