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Gilmore & Williams: Human Resource Management
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Grievance procedures are designed to resolve the grievances of whom?
According to Edwards (2005) prior to which decade did few organizations have written procedures for dealing with grievances and disciplinary issues?
Who has encouraged managers to use their own internal formal grievance and disciplinary procedures?
In the UK, a further key feature of both grievance and disciplinary procedures concerns the right of the worker to be accompanied by whom, at a hearing?
According to a CIPD survey (CIPD 2007d), managers deal with an average of how many disciplinary cases each year?
What percentage of employees in the UK reported having experienced some form of bullying or harassment during the preceding two years (CIPD, 2006h)?
What percentage of employers has had to discipline an employee over internet misuse?
Why is the main reason that managers have become so interested in the absence rates of their employees?
What factor does the TUC (2005) claim are a particular source of stress-related absence from work.
The CIPD's 2006 survey demonstrates that absences from work of four weeks or longer make up what proportion of the days not worked due to sickness absence?
