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Gilmore & Williams: Human Resource Management

Chapter 07

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Question 1

The most widely publicized example of a UK public service that has undergone modernization aimed at improving performance is?

Question 2

The term Performance management was first used in which decade by Beer and Ruh?

Question 3

The 'IPM' stands for?

Question 4

The common factor in the early models of HRM; the Fombrum, Tichy and Devanna model of 1984; the Harvard model of HRM (Beer et al. 1984) and Guest's theory of HRM (1989) is?

Question 5

Boxall and Purcell People and Performance model uses the formula performance = f(A, M, O). What does the A, M, O stand for?

Question 6

HPWP stands for?

Question 7

Management by objectives (MBO) was first introduced by?

Question 8

On whose theory does the principle of 'management by objectives' lie?

Question 9

Performance appraisal is based on three well-substantiated psychological principles: that people work, learn, and achieve more when they are given:

Question 10

SMART objectives are not used in which dimension?

 
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