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Banfield and Kay: An Introduction to Human Resource Management

Chapter 12

Instructions

Choose your answers from a-d by clicking the radio button next to each choice and then press 'Submit' to get your score.

Question 1

Reward management in the modern era involves:

a) Just dealing with issues of pay

b) A total reward approach

c) Dealing solely with trade unions

d) Dealing solely with legal issues

Question 2

How organizations should be rewarding their employees is based:

a) On best practice

b) Is arbitrary

c) Is based on understanding behavioural theories

d) Is based on Herzberg theory

Question 3

Herzberg (2003) and Kohn (1993a) have consistently taken the view that rewards such as performance related pay fail to deliver because:

a) They are viewed as 'hygiene factors'

b) They are motivators

c) They are unfair

d) They are unwelcome by trade unions

Question 4

Circumstances in which rewards normally impact on behaviour are:

a) When given a pay increase

b) When the wage or salary is seriously out of line with expectations

c) Will not occur as pay is a 'hygiene factor'

d) In all cases

Question 5

The individual most associated with first recognising the link between pay and performance was:

a) Mayo

b) F.W Taylor

c) Herzberg

d) Kohn

Question 6

The incentivized level of effort and performance can only be accessed through additional financial payments that are between:

a) 5 - 10%

b) 10 - 15%

c) 25 - 33%

d) 34 - 40%

Question 7

A set wage or salary is an expression of what type of reward?

a) Rewards as rights

b) Rewards as those which are contingent

c) Rewards which are discretionary

d) PRP

Question 8

Paying people a monthly salary would not be suitable in which circumstances?

a) When employing people on a part-time basis

b) For those on regular fixed incomes

c) When overtime varies and is a large part of the remuneration

d) When employing people on a temporary basis

Question 9

Annualised hours refers to:

a) Those individuals who are seasonal workers

b) Those employees working on shifts

c) Full-time permanent employees

d) Calculating working time on an annual rather than a weekly basis

Question 10

The defining feature of incremental payment systems is:

a) A fair days pay for a fair days work

b) Cost of living

c) Length of service

d) The quantity of qualifications achieved

View print version

Oxford University Press, Online Resource Centre, Chapter 12.