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Banfield and Kay: An Introduction to Human Resource Management

Chapter 04

Instructions

Choose your answers from a-d by clicking the radio button next to each choice and then press 'Submit' to get your score.

Question 1

The employment contract provides a set of rights, responsibilities and obligations that structure the behaviour of whom?

Question 2

What did the Whitely Councils establish? Was it:

Question 3

Substantive rules are those which determine:

Question 4

Are those employers that reflect a unitary perspective to employee relations generally:

Question 5

What % of membership does a trade union have to demonstrate amongst the group it is wishing to represent before it can apply to the Central Arbitration Committee (CAC)?

Question 6

If a local collective agreement on pay and conditions is in place, who benefits?

Question 7

Apart from pay what is the second most common reason for employees to join a trade union?

Question 8

In organising industrial action a Union is encouraging its members to break their contractual obligation to attend work. Is this action:

Question 9

What are the types of industrial action a union is most likely to engage in?

Question 10

The psychological contract refers to the obligations that an employer and an employee perceive to exist between each other as part of the employment relationship. As such it will include: