Oxford University Press | Online Resource Centre

Choose your answers from a-d by clicking the radio button next to each choice and then press 'Submit' to get your score.

Question 1

What were Britain's 19^th century railway workers called?

a) Railway workers

b) Agricultural workers

c) Irish navvies

d) Unemployed factory workers

Question 2

Portfolio working is working which is:

a) Not attached to a single employer and contract of employment

b) An individual who works at home for a single employer

c) A person who demonstrates his/her work in a portfolio

d) A person who chooses more than one career

Question 3

Why has the power of managers to act unilaterally in work organisations in the UK been reduced? Is it due to:

a) More powerful trade unions

b) Management training

c) Benevolent managers

d) UK and European legislation

Question 4

What changes have evolved from inward foreign investment in the UK?

a) The harmonisation of terms and conditions of employment

b) Life time employment

c) Multiple union recognition

d) Comprehensive provision of welfare benefits

Question 5

What did the Hawthorne experiments discover?

a) That people need to belong to a 'social group'

b) That people need heat and good lighting to work well

c) Money is a motivator

d) It makes no difference how you treat people at work in relation to their behaviour

Question 6

What is the meaning of 'toxicity'? Is it:

a) Emotional pain

b) Physical pain

c) Psychological pain

d) A state of well being

Question 7

Post modernist ideas have impacted on our understanding of the role of rationality in workplaces by recognising:

a) One type of rationality prevails

b) More than one type of rationality prevails in work organisations

c) That managements type of rationality is the only true one to exist at work

d) Employees must learn to respect managements version of rationality at work

Question 8

According to Cloke and Goldsmith the biggest change to the history of management is:

a) Decline in hierarchy and bureaucracy

b) The continuation of autocratic management

c) Workers directives

d) Team working

Question 9

A philosophy of management…

a) Doesn't exist

b) Is the assumptions managers make about people

c) Is more than a single ingredient

d) Is a style of management

Question 10

Treating employees as people or as an economic resources is:

a) A choice all managers have to make

b) Mutually exclusive

c) A question of balance which will be affected by the context of each organisation

d) A matter of luck

Oxford University Press, Online Resource Centre, Chapter 01.

Chapter 01

Instructions