Henry: Understanding Strategic Management
Chapter 11
After completing this chapter you should be able to:
Explain the difference between leadership and management;
Discuss the role of leaders in creating a learning organization;
Evaluate the impact of emotional intelligence on effective leadership;
Assess the benefits and dangers of a narcissistic personality trait;
Discuss the role of leaders in developing a shared vision and shaping the values of an organization;
Assess the effects of different national cultures on leadership;
Assess the leadership skills necessary for directing strategic change;
Discuss the impact of chaos on innovation and strategic direction.


