Bryman & Bell: Business Research Methods 2e
Chapter 10
Open and Closed Questions
www.soc.surrey.ac.uk/sru/SRU17.html
This paper is part of the Social Research Update and is written by Stephen Farrall, Jon Bannister, Jason Ditton and Elizabeth Gilchrist. It looks at the differences between open and closed questions in particular reference to crime surveys, although many points they raise are relevant to business researchers.
Questioning Skills
www.mapnp.org/library/commskls/qustning/qustning.htm
This site, developed by Carter McNamara as part of the Free Management Library, has links to a number of pages where there are practical examples of questions that can be asked. It also has a number of exercises that you can undertake to improve your questioning technique.
Asking Productive Questions
users.ipfw.edu/blythes/teach/quest.htm
This short page by Dr. Stuart Blythe at Indiana University has some useful information especially regarding biased questions and how to avoid them.
Pre-testing Tips
www.ryerson.ca/~mjoppe/ResearchProcess/PretestingTips.htm
This page contains some very useful tips to bear in mind when testing your questions in advance. It is written by Pamela Nairns at SPSS.


