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Bryman & Bell: Business Research Methods 2e

Chapter 10

Open and Closed Questions

www.soc.surrey.ac.uk/sru/SRU17.html

This paper is part of the Social Research Update and is written by Stephen Farrall, Jon Bannister, Jason Ditton and Elizabeth Gilchrist. It looks at the differences between open and closed questions in particular reference to crime surveys, although many points they raise are relevant to business researchers.


Questioning Skills

www.mapnp.org/library/commskls/qustning/qustning.htm

This site, developed by Carter McNamara as part of the Free Management Library, has links to a number of pages where there are practical examples of questions that can be asked. It also has a number of exercises that you can undertake to improve your questioning technique.


Asking Productive Questions

users.ipfw.edu/blythes/teach/quest.htm

This short page by Dr. Stuart Blythe at Indiana University has some useful information especially regarding biased questions and how to avoid them.


Pre-testing Tips

www.ryerson.ca/~mjoppe/ResearchProcess/PretestingTips.htm

This page contains some very useful tips to bear in mind when testing your questions in advance. It is written by Pamela Nairns at SPSS.