Oxford University Press, Online Resource Centre, Chapter 13.

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Lee & Carter: Global Marketing Management 2e

Chapter 13

MyCustomer.Com: http://www.mycustomer.com
An excellent online resource devoted to customer relationship management.

Kintish Networking Services: http://www.kintish.co.uk/page77.html
This website claims to provide all the necessary business networking tips and ideas that companies need for networking. From here you can access free and valuable information on anything and everything to do with business networking. Please see the various contents of under the ‘tips and ideas’ section.

Businessandnetworking.co.uk: http://www.businessandnetworking.co.uk/
An interesting website that offers advices, skills and information about how to create a business network.

4networking.biz: http://www.4networking.biz/welcome/
This is an online organization that offers a service that provides a fun environment for local businesses to mingle for networking purposes. It also offers a lot of top tips for successful networking.

Ethical Corporation: http://www.ethicalcorp.com/
EC is an independent media firm, launched in 2001 to encourage debate and discussion on responsible business.

Business-networking-techniques.com: http://www.business-networking-techniques.com
Online business development advice for word of mouth marketing and free sales lead generation through new contacts. How to generate referrals, get the most out of networking meetings. Tips for personal, career and home networking.

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