Oxford University Press | Online Resource Centre

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Question 1

When there is a fit between the goals of the organization and the goals of individuals, this is known as:

a) Goal fit

b) Goal congruence

c) Goal hierarchy fit

d) Goal coordination

Question 2

Which of the following is correct?

a) An organization's structure would be expected to evolve as it grew larger and more diverse

b) Every organization starts out with a simple structure, then moves to a functional structure before becoming divisionalized

c) Network structures are superior to functional ones

d) Organizational performance will suffer if the structure is not stable

Question 3

The shape or format of reporting and decision making relationships can be defined as the organizational:

a) Span of control

b) Architecture

c) Hierarchy

d) Chain of command

Question 4

The main components of an organization's architecture are structural hierarchy, values and belief systems, contracts and relationships and (two more):

a) Control systems and ways of working

b) Information infrastructure and power structures

c) Control systems and power structures

d) Control systems and information infrastructure

Question 5

A 'vertical architecture' is one which:

a) Has a tall hierarchy

b) Has many layers of management

c) Extends beyond the boundaries of legal ownership

d) Is very bureaucratic

Question 6

Organizational structures and systems can be judged using five dimensions (ABCDE) to assess whether they are achieving an appropriate balance. These five dimensions are Autonomy, Bureaucracy, Cultural Control, Decentralization and:

a) Equal Opportunities

b) Economic Incentives

c) Equality and Diversity

d) Evidence of Learning

Question 7

Employees who work in an autonomous fashion are:

a) Given freedom to make decisions

b) Closely monitored

c) Heavily influenced by organizational culture

d) Motivated by non-financial rewards

Question 8

Bureaucracy is sometimes seen as a negative thing but it has some benefits for organizations. Which of the following is NOT a benefit of bureaucracy?

a) It can make information easier to share

b) It can reduce errors

c) It can increase organizational flexibility

d) It can ensure that stakeholders are treated consistently

Question 9

Successful business relationships tend to:

a) Combine relational contracts - to build trust in the long term - with transactional contracts to cover specific situations

b) Depend upon tightly written legal contracts that take account of every potential problem or issue

c) Rely upon firms being able to trust their employees and partners

d) Be treated as finite games that both partners know will end sooner or later

Question 10

Goffee and Jones use two variables to classify organizational cultures. These are:

a) Sociability and Synergy

b) Cohesion and Synergy

c) Sociability and Solidarity

d) Solidarity and Cohesion

Oxford University Press, Online Resource Centre, Chapter 08.

Chapter 08

Instructions