Wetherly and Otter: The Business Environment
Chapter 10
When you have completed this chapter you will be able to:
Understand the distinctive characteristics of the public sector, and compare it to the private sector of business;
Appreciate that the ‘traditional’ public sector and welfare state have been challenged by new political and managerial perspectives—often referred to as new public management;
Outline the political, economic and social pressures which created challenges for the public sector, opening in the mid 1970s;
Identify the range of competing views about the changing political landscape at the many levels of governance;
Explore the political and ethical dilemmas that arise out of public sector reform through case study work.


